Shipping policy
When will my order ship?
Unless otherwise stated in our email communications to you and on the individual product pages,your orderwill ship within 3business days of its placement.
Do you offer returns or exchanges?
We are unable to accept returns. Ifyou have any issues with your order, please send us an email at hello@eatfishwife.com and we will work with you to make it right.
Please refer to the “Caviar” section of this page for questions related to caviar returns.
What if I have a quality issue with my product? Can I get a refund?
We strive to ensure you receive your order in perfect condition. Ifyou're unsatisfied with your
purchase, please follow the guidelines below:
1. Save the tins. Do not dispose of the product.
2. Take clear photos of the product and any visible issues (e.g. packaging,contents, expirationdate). Please also photograph the lot number, which can be found on the box packaging.
3. Reach out to us at hello@eatfishwife.com with a brief description of the issue and your photos. Please include your order number (for online purchases) or purchase receipt (forin-store purchases).
We are unable to provide refunds, replacements, or credits for quality issues without photo
documentation. We are also unable to provide refunds, replacements, or credits after 30 daysfrom the date of purchase or arrival.